Question 1

How do I book?

Accepted Answer

You can submit a booking request using the form on our website. Once we receive your request, we’ll check availability and confirm the date with you.

BOOK SOFT PLAY       BOOK DREAM CASTLE

A booking is only secured once availability has been confirmed and a deposit has been received.

Alternatively, you’re welcome to email us or get in touch via our social media platforms, and we’ll be happy to help.

Question 2

How long is the hire period?

Accepted Answer

Our hire periods are typically 2, 3, or 4 hours.

If you require the equipment for a longer period, please get in touch and we’ll be happy to discuss the options with you.

Question 3

Do you deliver and set up?

Accepted Answer

Yes, we offer full delivery, professional set up, and collection, allowing you to relax and enjoy the day while we take care of everything.

Question 4

How much time do you need to set up?

Accepted Answer

We require a minimum of 45 minutes to set up our soft play equipment.

An addition of 15 minutes will need to be added to most set-ups if the set-up location is up or downstairs.

Please ensure the space is clear, safe, and accessible at the agreed set-up time. If access is delayed or restricted, this may result in reduced hire time, and collection will still take place at the agreed end of the hire period.

dreamawaysoftplay@gmail.com

Staffordshire & Shropshire

SOFT PLAY HIRE

FREQUENTLY ASKED QUESTIONS

How do I book?

How long is the hire period?

Do you deliver and set up?

How much time do you need to set up?